Am I Getting Through?
Leadership is all about communication — it’s essential to get our ideas through to our ‘team’, to get them all to pull together. So when you talk and talk, and still get the feeling that the concepts aren’t hitting their target, what are you doing? Or rather, what are you not doing that you should change?
Psychiatrist and University of California Los Angeles professor Mark Goulston, author of Just Listen: Discover the Secret of Getting Through to Absolutely Anyone, has some great insights, summarised conveniently in this article on Fast Company.